A grievance is defined as a complaint arising out of any alleged unauthorized or unjustified act or decision by a member of the University community which in any way adversely affects the status, rights, or privileges of a member of the University community.
Formal and informal procedures for resolving grievances are available both within the School of Social Work and at the University level through the Community Rights and Responsibilities unit in the Dean of Students Office. The School and the University encourage informal resolution of disputes whenever possible before seeking resolution through formal procedures. In general, formal grievances initiated prior to attempting informal resolution will be rejected for review by the School’s Grievance Committee and Community Rights and Responsibilities. Exceptions are granted only when the faculty, staff member, or student has demonstrated that attempting an informal resolution is impossible. The School and the University also encourage disputants to attempt to resolve grievances within the School prior to engaging the University grievance process, whenever possible. Grievances fall into one of two categories, student-initiated or school-initiated grievances.
See the full policy
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